Axis Internet Banking Guide for Retail & Corporate Users
Axis Bank is the third largest bank in India with market capitalization of INR 2.31 trillion and 4800 branches spread across the country. With over 130000 employees working in Axis Bank, the bank has wide reach across India. Axis bank provides digital banking solutions with internet banking facility to both retail and corporate customers.
Table of Contents
How to Register for Internet Banking?
How to Login to Axis Internet Banking?
How to change/recover internet banking password?
How to change Login ID?
Axis Internet Banking Facilities
Internet Banking FAQ
Important Links
How to register for Axis internet banking
Axis Bank provides hassle-free internet banking registration with simple steps. The net banking is safe and secure with the NETSECURE 2 step authentication system employed by Bank.
For Retail customer
Step 1:
To register for internet banking visit the official website of axis bank.(www.axisbank.com)
On the official page you just hover or click on ‘Bank Smart ‘option. In this option, bank has provided the options for the banking product and services which includes internet banking mobile banking, branch banking, remote banking etc. Click on the internet banking option to visit internet banking log in page.
Read Also: Axis Bank Account Closure with 5 Simple Steps
Existing corporate or retail banking customers can directly visit the net banking log in page with help of following link,
Axis internet banking login page for corporate & retail customers
On the log in page you will see two options
- Log in
- Register
First time users should click on ‘Register’ and you will be redirected to first time user registration page.
On the first-time user registration page, you have to enter your 9-digit customer Id and registered mobile number which is linked to your bank account.
Customer id is the id provided by bank on your welcome letter and also printed on the checkbook.
How to get Customer ID by SMS?
You can also get customer ID by sending a simple SMS CUSTID ‘saving account’
Or
CUSTIDCC <space>xxxx four digits of credit card (Only for credit card customers) to 5676782 from your registered mobile number .After that enter your mobile number and click on ‘Proceed’.
Step 2:
Next you have to fill user information such as your account number and Register mobile no etc should be entered.
Step 3:
In this step you have to Enter the user Details. First of all, enter your debit card number then ATM PIN number.
Then enter Debit card Expiry date which is already printed on your debit card.
Fill all the data correctly accept the terms and conditions of use by marking the check box.
You can read all term and conditions of use of net banking by simply clicking on the highlighted text. After reading terms and condition click on proceed for next step.
Step 4: Creating log in password
To create a password some instruction will be displayed. The password must be 8 characters long and should include combination of at least one number, symbol and special character as per your choice.
Enter the password of your choice and re-enter to confirm. As you type the password an OTP will be sent on your register mobile.
If you do not receive OTP, click on Resend OTP option just next to it.
Click on ‘submit’ button to proceed.
Before submitting you can review and edit your details entered in previous steps.
Then click on submit. A success message will be displayed for the creation of password.
Axis Bank Internet Banking Login
To login to your newly created Net Banking account click on go to log in page. Or use this direct link
Step 1
After that you will be redirected to log in page. Enter Login Id and the password you just created in last step and click on login
On your first time login you will have to set three security question and answers.
Select the question one by one and type the answer for it. If you want to change question click on the button next to given question.
These questions and the answers will help you to secure your account so remember these questions and answers.
Step 2:
Once you set all security question click on the confirm button, you will be redirected to NETSECURE authentication page. Here you have to enter the Net secure code received on your registered mobile number as OTP. After you enter the code click on confirm button and you will be redirected to your Axis internet banking account page.
Now the internet banking facility is successfully activated successfully on your account.
Registration process for corporate customers
The corporate customer can avail internet banking facility on their account after submitting the form at the home branch with all necessary document. Then after they will be provided with user id and password to use internet banking.
How to change/recover net banking password
If you forget the login password of your internet banking account, you can recover the password using your debit card information with following simple steps. The steps are somewhere similar to the first-time login process.
Step 1:
Go to the login page and click on ‘forgot password’ link as shown in the following image.
Now you will be redirected to the login page where you have to enter the customer ID or login ID and click on proceed.
Step 2:
In this step enter your debit card detail, like debit card number, ATM pin and expiry date of debit card and select currency type to Indian rupees. After that mark the checkbox to agree terms and conditions and click on proceed.
Step 3:
Once you click to proceed you will be asked to set new password choose the new password and re-enter the same in the next box. After that enter the NETSECURE OTP you received on your registered mobile number and click on submit. You will see the message that password has been successfully reset in this way you can reset your forgotten password.
How to change Login ID
Your login ID is basically your customer id which you get along with the kit at the time of account opening with Axis Bank. If you want to personalize your login ID you can do it with following process.
Step 1: Go to the login page and enter your login ID and password and enter into your account. You can see ‘user id’ at the upper right corner. Now click on the user id. You will see the option to change login ID.
Step 2: Click on change login ID and you will be redirected to the next page where the actual procedure for changing login ID will be done.
Step 3: On this page you will see a master login ID, channel and space for new login ID. Create a login ID of your choice, before you creating the New login ID you must read the following guidelines provided.
- you can personalize Login ID only once
- Your login id must have at least one letter
- Login ID should not be more than 60 character
- Login ID should not be obvious. Avoid obvious identifiers like your date of birth, your name your surname as login ID.
- Special characters and spaces are not allowed while creating a login ID
Create user ID use with the help of these instructions and click on next button.
On Next page you will be ask to enter the NETSECURE OTP received on your mobile number. Enter the OTP and click on confirm.
You will see the message that you have successfully changed your login ID. This is how you can change your log in id.
Axis Internet Banking Facilities
Axis Bank provides various facilities under internet banking services. Internet banking allows you to perform all banking activities and operations at your convenience without actually visiting to the bank. You can view your transactions history, account balance and you can download account statement also.
Net banking facilitates you to transfer funds to any account of any bank account very easily with your convenience. You can request for checkbook, demand draft, stop cheque payment, updating pin, change of communication and permanent address using net banking service.
Axis Bank also provides the facility to apply for IPU and also to create a fixed deposit with the help of internet banking. As internet banking allows you to do online transaction you can pay your utility bills, recharge your mobile, pay Visa Card and credit Card bills, you can do online purchase on e-commerce website and lot more things can be done with the help of internet banking.
Internet Banking FAQ
Ans. NETSECURE OTP is the two-step authentication applied for the account security. Nobody can breakthrough your account and do any activities until and unless one has your registered mobile number. Two step verification service is provided by net secure.
Ans. Customer ID is basically the unique number provided for each customer mentioned in welcome letter provided at the time of opening of account with Axis Bank along with kit. It is also printed on the cheque book.
Ans. Yes, you can transfer your funds to any bank account with the help of internet banking across country.
Ans. Yes Axis Bank provides internet banking facility to NRI account holders too. The procedure to register for the net banking is same as that retail customer internet banking registration. To register follow the above steps. The step by step procedure is explained about. you can obtain customer Id by sending SMS CUSTID ON +919717000002. You can also login with your KYC details. rest of the procedure to create password it same.
Ans. NO , all the services provided under internet banking are free there is only charges on transaction of NEFT and RTGS as per the rule fund transfer. you can change your internet banking password any number of times without paying penny. In case of log in Id you can personalize (Change ) your login ID only once without any charge.
Important Links
Official Website: www.axisbank.com
Internet banking portal
Find Nearest Axis Bank
Online complaint & Queries
Download Mobile Apps